Achilles Heel

The 360 is a fine console with excellent games, great online community and a fine multi-media machine. However it’s failure rate is atrocious yet Microsoft have always denied there is a big issue with returns. Now comes news that the UK repairs team is receiving 1500 – 2500 per day according to this article published on 360 Gamer.

1500-2500 per day in the UK alone

That sounds really high but tie’s up with my own findings. I game regularly with a group of guys and almost all of them have had at least one 360 fail. Two of the group are onto their 5th 360. That’s five machines in less than 20 months. If it happened to one guy only you would put it down to bad luck but not two. I’ve also had mine fail, Shakeel’s has just gone, Graham’s on his third and as already said most of the guys have had theirs fail two. If it’s not the red ring of light it’s scratched disks, which is definitely caused by the 360 as the guys that I know it’s happened too haven’t even removed the disk from the machine for two weeks. It started to fail and on inspecting the disk concentric scratches were clearly visible.

These problems have now transferred to the 360 Elite which was Microsoft’s chance to address the issues which look to have been sadly missed. A couple of folk I know are now thinking it’s time to ditch the 360 and move to PS3 despite that platforms lack of current games – at least it seems more reliable. Time to come clean Microsoft. Early adopters deserve better than this. Consumers deserve better than this. You no longer have a monopoly when it comes to HD games and a busy online console community and gamers are becoming tired of the failure’s.

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